Shipping policy

Shipping Policy – Rezin

Last updated: February 17, 2026

At Rezin, every piece is carefully prepared, packaged, and shipped with the utmost attention to detail. As a fine jewelry brand, we prioritize secure handling and a refined delivery experience.

Order Processing Time

All orders are processed within [2–5 business days] after payment confirmation, unless otherwise stated.

Each piece is quality-checked, prepared with its accompanying documentation (such as certificates where applicable), and presented in our signature packaging before dispatch.

During peak periods, launches, or custom orders, processing times may be slightly extended. If this occurs, we will notify you promptly.

Shipping Destinations

We currently ship to:

  • The Netherlands
  • European Union
  • Selected international destinations

If your country is not listed at checkout, please contact us at info@rezinstatements.com and we will do our best to accommodate your request.

Shipping Methods & Delivery Times

Estimated delivery times (after dispatch):

  • The Netherlands: 1–2 business days

  • Europe: 2–5 business days

  • International: 5–10 business days

Delivery times are estimates and may vary depending on customs processing, carrier delays, or seasonal demand.

All orders are shipped via trusted carriers such as [DHL / UPS / FedEx / PostNL] and include tracking.

Insured & Secure Shipping

Due to the high-value nature of fine jewelry, all Rezin orders are:

  • Fully insured during transit
  • Securely packaged in protective luxury packaging
  • Shipped with tracking and delivery confirmation

For higher-value orders, a signature upon delivery may be required to ensure safe receipt.

Shipping Costs

Shipping costs are calculated at checkout based on destination and order value.
Any applicable shipping fees will be clearly displayed before completing your purchase.

We may offer complimentary shipping on selected orders or during special launches.

Customs, Duties & Taxes

For international orders outside the European Union, customs duties, import taxes, and local fees may apply.
These charges are the responsibility of the customer and are determined by the destination country’s regulations.

Rezin is not responsible for delays caused by customs clearance.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.
You can use this to monitor your shipment at any time.

Delivery Responsibility

Please ensure that your shipping address is accurate and complete at checkout.
Rezin is not responsible for delays or lost shipments due to incorrect address details provided by the customer.

If a package is returned to us due to an incorrect address or failed delivery attempt, additional shipping fees may apply for reshipment.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, it is considered in transit.
However, we will always assist you in resolving any delivery issues.

If your package is significantly delayed, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date at info@rezinstatements.com

Signature Packaging & Unboxing

Each Rezin order is presented in our carefully designed luxury packaging, including protective inserts and documentation (such as authenticity certificates and diamond certification where applicable).
To preserve the integrity of the unboxing experience, we recommend opening your package carefully and retaining all packaging materials.

Pre-Orders & Made-to-Order Pieces

Some Rezin pieces may be made-to-order or produced in limited quantities.
In such cases, the estimated production and shipping timeline will be clearly stated on the product page.

Made-to-order timelines may vary depending on craftsmanship and sourcing of materials.

A Final Note

We take great care in preparing every Rezin order — from craftsmanship to packaging to delivery — so that your piece arrives safely and beautifully, ready to be worn and treasured for years to come.